Smarchi is committed to being transparent about how we use your data, and we work hard to protect your information. Our Policy describes how we collect, use, disclose and protect your personal information. It applies to all online and offline customers. By visiting and using our website, services, and products, you agree to Smarchi’s Privacy Policy.

The information we collect is used to help you quickly find what you're looking for.

Personal Data

The information we collect may include ((but is not limited to) your name, email, phone number, geographic location, IP address, birth date, demographic information, subscription, registration, or other personal information. In addition, we may also collect other data that could directly or indirectly identify you.

Authentication information

We will store a photo of your government-issued ID to maintain a safe environment for everyone. You will be informed when this is done.

Profile information

In some cases, you will be asked to complete your profile. We will collect information associated with your profile, preferences, history, contact details, images, and any other information you link or share.

Listing Content

We collect content shared on your listing. This includes the description, images, contact information, and any embedded information.

Forms

We collect all data supplied to us in any form of application form, pop-up, or notification alert you set on our site.

Payment/Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Communication, phone calls, and emails

When you communicate with us or our users/vendors, we collect this information to prevent fraud, train internally, and maintain and improve service quality.

• Site Usage - your browsing history, searches, purchase history, saved information, and communication.
• Location - your physical, postal, search, and location via maps or GPS is stored with us.
• Analytics - we use internal and third-party analytical tools to see what you browse, time spent, hardware and software information, device information, device event information, and others that will help us to provide you with a better experience.
• We collect Device Information using the following technologies:
  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
• Information from Third-Party Social Media Services- If you create an account, log in to use our Service, or share information on any third-party social media services, we collect information associated with that account. This may include profile info, a contact list, and registration information.

The information we collect makes your journey with us convenient and reliable.

We use it:

• To contact you
• To respond to your request and queries
• To provide you with information about us
• To share information about new listings, promotions, and offerings
• To provide you with our services, as requested by you
• To manage Your Account
• To look at site trends and customer interests
• To detect and prevent fraud and abuse of our services and systems
• To market and advertise to you
• To measure traffic and usage on our site
• To send you transactional communications
• For the trust, safety, and assurance purposes

We may share or use your information so that we can provide you with our services in the following ways:

• For our quality assurance
• With vendors on our site
• For analytics and usage understanding
• To provide targeted advertisements (on-site and on other platforms you may visit)
• With business partners and Service providers
• Advertising and marketing companies
• With Third-party providers
• Legal Requirements, by the law or to comply with legal obligations
• We may share your information for reasons not described in this policy. We will inform you when we do this.

Note: When you submit your details on our site, you agree to share information with us.

The security of your data is critical to us. We store your personal information electronically and in some paper-based forms. While we regularly update our security measures, it is known that data transmission over the Internet or electronic storage is not 100% secure. Therefore, while we strive to hold your data with utmost security, we cannot guarantee its absolute security. Regarding third party websites, we don’t own or control those websites or services or endorse them in any way and, if you interact with them, you may be providing information directly to the third party concerned. The third parties will have their own rules about the collection, use, and disclosure of your personal information. We encourage you to review their privacy policies accordingly.

We may update the Policy from time to time. The new policy will be updated here for you to read. We may let you know this via an email notice or via our website.

If you have any queries about our Policy or other privacy concerns, you can email us at admin@smarchi.in